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HP HP2-I15 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Scenarios and Applications | - Practical Scenarios
|
| Topic 2: HP Solutions and Features | - Product Features
|
| Topic 3: HP Business Personal Systems Overview | - Fundamentals
|
| Topic 4: Customer Needs and Selling Strategy | - Sales Skills
|
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
1. How does HP Sure Recover help customers in the case of a breach?
A) It checks the network firewall and recovers the local firewall after a breach.
B) It checks the device image via the Manageability Integration Kit plug-in for Microsoft' SCCM before deploying across a fleet to recover time.
C) It recovers lost programs, office files, photos, videos, and user files.
D) It restores their machines quickly and securely to the latest image.
2. How can you Help your worldwide corporate and enterprise customers with stable, consistent images and managed lifecycle transitions?
A) Offer a product with global series support.
B) Offer a product with an HP Care Pack.
C) Offer a contract for after warranty care.
D) Offer installation and recycle services.
3. What does HP do to meet the needs of the changing demographics?
A) HP creates an easy mode to simplify Microsoft Windows and thus make Windows easier to use.
B) HP creates retro-looking devices for the untapped silver generation market.
C) HP offers purpose-built HP healthcare solutions and HP VR backpacks.
D) HP is bringing out a new style of wearable computer that is perfectly suited for the changing demographic.
4. What ate some of the HP Lifecycle Services benefits? (Select two.)
A) IT asset and budget optimization
B) installation and management of servers, networking equipment, printers, and all software for your devices
C) advanced security policy management for all endpoint devices manufactured by HP
D) proactive replacement of HP batteries and hard drives before they cause downtime
E) proactive security and management of qualified HP and 3rd party PC devices
5. Why would you recommend HP Installation Services?
A) to enable easier implementation of endpoint devices with the latest Microsoft and HP software solution updates already installed
B) to ensure the customer receives great service and support for the duration of the device lifecycle, including installation
C) to be able to facilitate the move to Microsoft Windows 10
D) to ensure the customer receives user-ready devices at specific locations that includes unpacking, PC setup, and basic configuration
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D,E | Question # 5 Answer: D |






