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The SAP C_C4H225_12 exam is a certification exam that tests an individual's knowledge and skills in implementing SAP Emarsys Customer Engagement. The exam is designed for technology associates who are responsible for implementing and configuring the SAP Emarsys Customer Engagement solution.
NEW QUESTION # 32
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
- B. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
- C. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
- D. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
Answer: A
NEW QUESTION # 33
How does contact duplication work in SAP Emarsys Customer Engagement?
- A. Contacts with the same unique identifier are merged automatically on import.
- B. Contacts with identical first name and last name are merged automatically.
- C. It runs once a day, checking against the full database.
- D. It runs every time a new contact is about to be imported.
Answer: A,D
NEW QUESTION # 34
Which statement correctly describes the data flow of web recommendations?
- A. Recommendations are requested from the end user's email server by the JavaScript API then the returned recommendations are displayed by the same API.
- B. Recommendations are requested from the end user's browser by the JavaScript API then the returned recommendations are displayed by the same API.
- C. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
- D. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
Answer: B
NEW QUESTION # 35
You want to create a new Lookalike Audience for Facebook in CRM Ads, but a status error message appears saying "Too few contacts". How is this possible?
- A. The audience is updated on a daily basis only.
- B. The network audience was created but the transfer of the contacts failed.
- C. The network audience was created but there are not enough contacts.
- D. The audience was archived.
Answer: A,C
NEW QUESTION # 36
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.
You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing?
- A. The Database Growth widget only shows auto-imported contacts.
- B. Too many new contacts were uploaded at the same time.
- C. The opt-in field was not set to TRUE.
- D. The update takes at least 24 hours to show in the widget.
Answer: C,D
NEW QUESTION # 37
Which two of the following answer are valid methods to track revenue?
- A. First Touch > Attribution window 7 days > Touchpoint Web Channel click
- B. Last Touch > Attribution window 9 days > Touchpoint email click
- C. First Touch > Attribution window 366 days > Touchpoint email open
- D. First Touch > Attribution window 365 days > Touchpoint push open
Answer: B,D
NEW QUESTION # 38
What can you configure in the Email Widget Editor shown below?
- A. The template language
- B. The outer HTML elements of recommended items
- C. The layout and currency format of the product recommendation
- D. The content of product catalog fields in Email Recommendations
Answer: B,D
NEW QUESTION # 39
Which of the following can you only perform in Advanced Scheduling?
- A. You can schedule versions for A/B testing.
- B. You can schedule test launches one after another.
- C. You can schedule emails to be sent in the future.
- D. You can select a time zone for scheduling.
Answer: B,C
NEW QUESTION # 40
In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?
- A. Check the SDK version in your app.
- B. Add iOS and Android platform-specific values for your messages.
- C. Check your segmentation criteria and only include push-enabled users.
- D. Create a silent push message.
Answer: C
NEW QUESTION # 41
You select a segment as a recipient source for your Web Channel campaign. You want to display the campaign for two weeks. When is the segment refreshed?
- A. Every 6 hours
- B. On a daily basis
- C. As soon as the Web campaign is launched
- D. Hourly
Answer: A,C
NEW QUESTION # 42
Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup?
Answer: B,D
NEW QUESTION # 43
You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?
- A. Analytics > Trends > Revenue
- B. Analytics > Trends > Comparison
- C. Analytics > Trends > Revenue Analytics
- D. Analytics > Trends > Trend Reporting
Answer: B
NEW QUESTION # 44
You are tasked with setting up a new product feed for SAP Emarsys Customer Engagement. What rules should you follow to ensure the feed is accepted?
- A. Leave fields empty when they do not have a value.
- B. Use ASCII encoding.
- C. Use a pipe to separate fields.
- D. Include the field names in the first row.
Answer: A,D
NEW QUESTION # 45
Web Channel displays personalized content on your website. How many domains can use Web Channel?
- A. Two domains are supported.
- B. Up to 10 domains are supported.
- C. One domain is supported.
- D. Unlimited domains are supported.
Answer: C
NEW QUESTION # 46
You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form. Is it possible to check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?
- A. Yes, under the Shopify Customer Registration event in a Tactic.
- B. Yes, under Analytics > Registrations > Per Contact Source.
- C. Yes, under Management > Forms Settings.
- D. No, the Registrations report is not shown in real time.
Answer: B
NEW QUESTION # 47
You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?
- A. Weekly
- B. Hourly
- C. Real-time
- D. Daily
Answer: D
NEW QUESTION # 48
How does the IP access control functionality work?
- A. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.
- B. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two- step authentication.
- C. Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.
- D. Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.
Answer: B
NEW QUESTION # 49
A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send?
- A. Membership upgrade
- B. Abandoned cart
- C. Password retrieval message
- D. Order delay notification
Answer: C,D
NEW QUESTION # 50
Sarah left a product in her cart on your website. You'd like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?
- A. Wishlist event
- B. Mobile event
- C. Web Extend event
- D. Product catalog update
Answer: C
NEW QUESTION # 51
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The SAP C_C4H225_12 certification exam is designed to test the knowledge and skills of individuals who are interested in implementing the SAP Emarsys Customer Engagement solution. This certification is intended for technology associates who have a solid understanding of the SAP Emarsys Customer Engagement solution and are looking to validate their knowledge and skills in this area. Passing this exam demonstrates that the individual has the expertise required to implement SAP Emarsys Customer Engagement in a real-world setting.
The SAP C_C4H225_12 Certification Exam is a 90-minute exam that consists of 40 multiple-choice questions. The exam is available in English, and candidates must score at least 63% to pass the exam. The exam is conducted by SAP, and candidates can register for the exam through the SAP website.
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