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Salesforce AP-221 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Salesforce Automation Overview | - Declarative automation tools overview (Flow, approval processes, legacy tools) - Automation use cases and business process design principles |
| Topic 2: Business Process Automation Implementation | - Approvals and approval automation design - Record updates, assignments, and automation orchestration |
| Topic 3: Debugging and Best Practices | - Performance considerations and governance - Flow debugging and error handling |
| Topic 4: Flow Builder Fundamentals | - Flow elements, variables, and data handling - Screen Flows and Record-Triggered Flows |
Salesforce Process Automation Accredited Professional Sample Questions:
Universal Containers (UC) is automating its employee offboarding process. Payroll information is stored in an external system. What could UC use to make an automatic update to the payroll system when an employee is offboarded?
- A. API Connect
- B. JSON Auto Connector
- C. Outbound Message Action
- D. Salesforce Handler
Correct Answer: C 🗳️
Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized UX so that the right recommendations are available to the right people at the right time. Which automation feature can help NTO accomplish this goal?
- A. Einstein Next Best Action
- B. Interaction Designer
- C. Personalization Workbench
- D. Experience Builder
Correct Answer: A 🗳️
Which option can a flow designer use to find resources that are available in the flow?
- A. Button Bar in Flow Builder
- B. Canvas in Flow Builder
- C. Manager tab in Flow Builder
- D. Elements tab in Flow Builder
Correct Answer: C 🗳️
Zephyrus Relocation Services (ZRS) is looking to automate some of its processes that use third-party data stored in an external system. The Administrator recently learned about using Local Action in Lightning Aura Components for accessing and interacting with third-party dat a. Which two limitations should the Administrator keep in mind?
- A. Local Action can only be used in Screen Flows
- B. Lightning Components that access third-party data from within a Flow can be tested only in Partial Copy or Full Sandbox
- C. Autolaunched Flows with at least one Local Action can only run in system context
- D. Flows that include Lightning Components are supported only in Lightning Runtime
Correct Answer: A,D 🗳️
Where would a Flow Designer navigate to add a Screen Flow to a Lightning Page?
- A. Setup > Edit Page
- B. Setup > Lightning App Builder > Page
- C. Setup > App Picker > Flow Builder
- D. Setup > Lightning App Builder > Flow Canvas
Correct Answer: B 🗳️
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