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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

A) Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
B) Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
C) Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
D) Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

2. During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

A) Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
B) Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
C) Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
D) Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

3. A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

A) Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered
B) Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered
C) Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered
D) Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered

4. Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A) Create salesforce report on EPC project object to track the product time to market.
B) Leverage the EPC functionality to track the product related configuration.
C) Create a Product Time to market app from template in CRM analytics to track the product time to market
D) Create a salesforce Report on the Product object to track the product time to market

5. A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A) Product Model use hierarchical modeling which is natively supports EPC
B) Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
C) This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
D) Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
E) Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well

Solutions: