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HP Selling HP Business Service Management Solutions Sample Questions:

1. What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)

A) log operation analytics
B) multiple network monitors
C) storage availability
D) reduced IT budgets
E) cloud/virtualization/mobility
F) distributed applications

2. What measures do senior IT management roles use to gauge the impact that a BSM solution is having with respect to their strategy for improvements in IT processes and providing a positive impact to the business? (Select three.)

A) assured IT Infrastructure uptime
B) return on investment
C) reduction in event rates
D) lowering total cost of ownership
E) operational and capital expense reduction
F) vendor and tool consolidation

3. With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A) director of mobile applications
B) director of application quality
C) director of security
D) director of service management

4. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) security analyst
B) QA test director
C) LOB manager for application support
D) HVP of applications
E) Windows administration manager
F) database administrator

5. With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?

A) director of operations
B) director of mobile applications
C) director of performance testing
D) director of applications monitoring

Solutions: