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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Apps in the Slack Platform | 7% | - Recommend how to automate and enhance operations on a Slack workspace. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Identify when to set up a team to collaborate on a Slack app. |
| Core Development (Workflows, Modals, Interactivity) | 48% | - Integrate Salesforce data with Slack applications. - Develop interactive components such as modals and home tabs. - Build and deploy workflows using Workflow Builder and the Slack CLI. - Handle interactive payloads and events effectively. |
| APIs for Managing Your Slack | 12% | - Monitor workspace events with the Audit Logs API. - Use the SCIM API to manage Slack users and user groups. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Design for Scale | 9% | - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Recommend when to add support for channels that are shared externally with Slack Connect. - Describe the characteristics of an Enterprise Grid Sandbox. |
| Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Identify the steps you could take to make your app communicate securely in Slack. - Design for security. - Request the appropriate tokens for your app's use case. - Store and retrieve data and tokens safely. - Implement the OAuth installation flow. |
| Tools | 5% | - Explain the purpose and value of Block Kit Builder. - Recommend when to use the Bolt development framework to build Slack apps. - List some use cases for Slack Developer Tools (SDT). - Recommend when to use sample code and external resources. |
Salesforce Certified Slack Developer Sample Questions:
1. Your team is developing a Slack bot that needs to respond in real-time to messages mentioning the bot.
Which Slack API should you primarily use to implement this functionality?
A) Slash Commands
B) Events API
C) RTM (Real-Time Messaging) API
D) Web API
2. For which of these scenarios would Slack Developer Tools (SDT) be most effectively utilized?
A) For developing complex machine learning algorithms to analyze Slack message content
B) When optimizing the performance of a database that stores data from Slack channels
C) For designing the graphical user interface of a Slack app, including color schemes and branding elements
D) To test and debug interactive elements such as buttons and message menus within a Slack message
3. If you are developing a Slack app that primarily functions to post messages in various channels without needing to access private user data, which token should you request?
A) User OAuth Token
B) Classic Bot Token
C) Bot User OAuth Token
D) Workspace Access Token
4. A team is developing a Slack app to provide quick company updates and individual user performance metrics.
Which Slack surface should be primarily used to deliver this functionality?
A) Use the App Home for both individual performance metrics and company updates
B) Utilize channel messages for individual performance metrics and direct messages for company updates
C) Implement slash commands for users to request their performance metrics and company updates
D) Use direct messages for individual performance metrics and channels for company updates
5. Your team is building a Slack app for employees to quickly report technical issues they encounter with their workstation.
Which feature should be utilized for this functionality?
A) Create a slash command for users to type in their issue details
B) Develop a bot that employees can message to report issues
C) Implement a global shortcut that opens a form for issue reporting
D) Use a dedicated channel where employees post their technical issues
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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