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Salesforce Certified Slack Administrator Sample Questions:

1. You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results.
What is the reason you can't find the external contact on Slack Connect?

A) The external organization will not be discoverable as you don't have a Slack Connect channel with them yet.
B) The external organization is using a free version of Slack.
C) The external organization has turned off Slack Connect.
D) The external organization has turned off Slack Connect Discoverability.

2. You're an Org Admin setting up a new workspace for executives collaborating on a confidential acquisition.
How should you set up the workspace access setting?

A) By Request
B) Hidden
C) Open
D) Invite Only

3. You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Departments are spread across multiple workspaces and collaborate with their customers through Slack Connect.
Your company is growing quickly, and you want to have more control over external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace? (Select the best answer.)

A) Use the workspace's admin dashboard to add all users within your organization.
B) Use an org-wide default channel to introduce the new workspace and its purpose. Ask all users who are currently using Slack Connect to join the workspace.
C) Make the workspace a default workspace for all current and future users.
D) Sync all current and future users to the workspace using identity provider (IdP) groups.

4. A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?

A) Train everyone on how to create Slack integrations.
B) Connect tools they are already using, like Google Calendar or Box, to Slack.
C) Allow employees to install social apps, like Giphy, that will help attract new Slack members.
D) Show employees how they can request new apps to be installed in Slack.

5. What is a way to determine if an external person outside of your organization also uses Slack?

A) Search for the person's email in the "Slack Connect" section of your sidebar.
B) Ask your Workspace Primary Owner if they can confirm if the person uses Slack.
C) Invite them to a Slack Connect channel first to verify whether or not they use Slack.
D) Search for the person's email in the "People" section of your sidebar.

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