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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. What defines acceptable standards of behavior that are shared by group members?
Select one.

A) Group norms
B) Group status
C) Group conformity
D) Group roles

2. When might an organization's strongly-entrenched culture be a liability?
Select one.

A) When an organization's environment is undergoing rapid change
B) When the shared values of an organization are in agreement
C) When top management is guiding the cultural development
D) When core values are shared by members of a specific department

3. Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?

A) Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation.
B) Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.
C) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
D) Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation.

4. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Have the group avoid competition with other groups
B) Establish more rigid role definition for group members
C) Give individual rewards rather than group rewards
D) Give group rewards rather than individual rewards

5. A company has restructured around teams but performance has not met expectations.
What should be the main evaluation criterion in an appropriate performance evaluation for supporting and improving the performance of teams?
Choose 1 answer

A) Team members' attitudes
B) Team cooperativeness
C) Team results being tied to important goals
D) Team activities

Solutions: