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IBM C9020-970 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Gather Customer Requirements | 24% | - Identify workload characteristics and performance demands - Assess customer business and technical needs - Determine capacity, availability, and data protection requirements |
| Application & Solution Design | 21% | - Design storage solutions for enterprise applications - Integrate software: Spectrum Virtualize, Spectrum Scale, Spectrum Control - Select appropriate hardware: FlashSystem, DS8000, Storwize, XIV |
| Systems Management & Software | 15% | - Understand IBM storage management tools - Data reduction, deduplication, compression, and tiering - Virtualization and cloud integration capabilities |
| IBM Smarter Storage & Advanced Concepts | 7% | - Software-defined storage and hybrid cloud readiness - Flash technology and all-flash storage - Data protection, replication, and disaster recovery |
| Value Proposition & Competitive Positioning | 33% | - Position IBM storage solutions against competitors - Highlight unique IBM differentiators and advantages - Communicate TCO, ROI, and business benefits |
IBM Enterprise Storage Sales V4 Sample Questions:
1. On which IBM server platforms is IBM Spectrum Scale available?
A) AIX and IBMion POWER
B) Linux and Windows on POWER
C) IBM i on POWER, and System z
D) AIX on POWER, and System z
2. A customer has a TS3500 tape library with two expansion frames. Today, the library has ten (10) LTO-2 drives and only 100 tape cartridge slots available. With the LTO-2 drives, a one week rotation would typically utilize 80 tape cartridges. The customer is adding 500 LTO-2 cartridges per year. The cost of maintenance on the LTO-2 drives is getting expensive.
What should you recommend to this customer?
A) Replace all LTO-2 drives with LTO-6 drives immediately
B) Add an expansion frame with six LTO-6 drives and 400 LTO-6 cartridges
C) Replace all LTO-2 drives with LTO-5 drives immediately
D) Add two LTO-6 drives and 80 LTO-6 cartridges to start
3. A customer asks you if IBM has a self-service cloud provisioning solution.
Which solution should you recommend?
A) Elastic Storage
B) IBM SmartCloud Storage Access
C) OpenStack
D) IBM Spectrum Protect
4. Which tool does a sales specialist use to address customer concerns about performance?
A) Capacity Magic
B) ROINow!
C) Disk Magic
D) TCONow!
5. An IBM i customer is interested in an all-flash solution to help with performance and latency in its environment.
Whichadvantagedoes the FlashSystem V840 have overtheother flash solutions in this environment?
A) Native i support
B) Support for VIOS
C) Deduplication
D) Compression
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |






