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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura System Manager | 15-20% | - Software updates and system maintenance - Certificate and security management - Inventory and user management |
| Topic 2: Avaya Aura Session Manager | 20-25% | - SIP routing and policy configuration - Session management and dial patterns - Entity and adaptation module setup |
| Topic 3: Troubleshooting and System Support | 10-15% | - Log analysis and diagnostic tools - Common fault resolution - Performance monitoring and health checks |
| Topic 4: Messaging and Media Services | 10-15% | - Audio/video integration and media handling - Media Server components and DSP resources - Avaya Aura Messaging configuration |
| Topic 5: Avaya Aura Architecture and Platform Overview | 10-15% | - System platform positioning and deployment models - Core component relationships and functions - Architecture components and integration |
| Topic 6: Avaya Aura Communication Manager | 20-25% | - Call processing and routing - Feature management and maintenance - Configuration and administration |
Avaya Aura Core Components Support Sample Questions:
1. You notice that the Entity_Link between your Session Manager and Communication Manager is down. From Communication Manager, which two command are used to verify the health of this SIP link? (Choose two.)
A) List trace station
B) statapp
C) Status health
D) Status signaling group
E) Status trunk
2. Which statement about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP-Trunking and Remote Worker services is true?
A) Only one IP-address should be configured per interface.
B) SIP-Trunking and Remote Worker services cannot run on the same SBCE.
C) SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.
D) SIP-Trunking and Remote Worker services can share the same IP address.
3. Which statement describes the steps to save the traceSM log file?
A) Execute traceSM -w <filename>.
B) While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
C) Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
D) While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
4. From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?
A) support.avaya.
B) pids.avaya.com
C) avaya-learnintj.com
D) avaya.com
5. Which three statements are true regarding Avaya Aura 7.x? (choose three.)
A) System Manager (SMRG) frequently sends heartbeats to SIP Entities.
B) Presence Services in Avaya Aura 7 is hosted as an Avaya Breeze?snap-in.
C) The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR)
D) Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
E) Avaya Aura Communication Manager (CM) performs Collaboration Services.
Solutions:
| Question # 1 Answer: D,E | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: A,B,D |






