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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You do not use the Opportunity Past Performance report and would like to hide this report from your Opportunity Home pages. What is the best approach to accomplish this?

A) Only users with proper administrative rights can edit the Opportunity Page, by using Oracle Composer
B) Select the proper Sandbox to customize by using Oracle Composer.
C) Edit the Opportunity page by using Oracle Composer.
D) Customize the Opportunity page by using Oracle Application Composer.
E) Customizes your own page by using Edit Current Page from the Personalization menu.

2. A metric that provides a revenue target associated with the expected performance of a salesperson territory for a given forecast period is known as____________.

A) Unforecasted Pipeline metric
B) Quota metric
C) Closed Revenue metric
D) Estimated Adjustment metric
E) Expected forecast metric

3. Identify two components of sales coach that can assist in bringing opportunities to a successful close.

A) process steps
B) recommended documents
C) task
D) opportunity status
E) stalled deal limit

4. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.

A) UseResourcesGroups.
B) UseAssessmentTemplates andTaskTemplate.
C) UseSalesMethods.
D) UseAssessmentTemplates.
E) UseTaskTemplates.

5. While configuring the Oracle Fusion CRM application, you have been asked to include legacy data within trading community. Which lookup in used to complete this task?

A) Common lookup
B) Lookups are not appropriate for this task.
C) Set-enabled lookup
D) Any lookup type can be used for this task.
E) Standard lookup

Solutions: