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Salesforce Interaction-Studio-Accredited-Professional Exam Syllabus Topics:

Salesforce Interaction Studio Accredited Professional Sample Questions:

1. A brand wants to view campaign performance of specific groups of users. How would they view this within the platform?

A) Use a segment to specify certain actions, which can be set as the goal for a campaign
B) Use a segment to setup a filter, then use the filter in campaign statistics
C) Use a segment to set a global goal
D) Use engagement compare functionality to see the differences in key metrics and behaviours

2. What are the three ways segments are used in Interaction studio?

A) Analytics, trends and engagement
B) Set goals and filters
C) Targeting for campaigns
D) Creation relatedlists within salesforce CRM
E) Recommending products

3. How many days after the date of upload will files be deleted from the SFTP?

A) 30 days
B) 180 days
C) 60 days
D) 90 days

4. What is the unified customer profile?

A) A offline report of every visitor, customer, and user based on their interaction with your website, web application, mobile store, call center, and email received from your company
B) A profile view for administrators to see activity across all of the customer touch points
C) A unified view of all customer activity across, websites, web applications, mobile store, call center
D) A view of each visitor, customer, and user based on their behaviour on your website, withmarketing emails or, with any integrated channel

5. Which data feed integrates external system data into a user's profile levargaing identity attributes?

A) Identity feed
B) User Feed
C) Catalog Feed
D) Interaction feed

Solutions: