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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?

A) Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.
B) Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.
C) Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.
D) Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.

2. A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet from it with donor information, donation amounts, and the solicitation campaign that the donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in the Nonprofit Success Pack (NPSP)?

A) Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.
B) Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.
C) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Recurring Donations.
D) Upload the spreadsheet using the NPSP Data Importer and associate the individuals with Opportunities and Campaigns.

3. A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?

A) NPSP Data Import object doesn't support State and Country abbreviations in picklist form
B) Predefined State and Country abbreviations on Address records must be used
C) State and Country Picklist values can only be configured on the Address object
D) The Individual ("Bucket") account model does not support State and Country Picklists

4. A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime.
What should the consultant recommend?

A) NPSP Datalmport
B) Bulk API
C) Data Import Wizard
D) SOAP API

5. A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A) Once the Individual model is enabled, it cannot be changed.
B) The Individual account model is a legacy account model and is no longer recommended.
C) The Account name is identical to the Contact name.
D) There is a risk of account data skew with the Individual account model and the large volume of contacts.

Solutions: